Privacy Policy
Updated and Effective Date: January 27, 2026
LIFECLUB Global Niche Beauty Store (hereinafter "the Site", "we", "us", or "our") is operated by Cobolife International Limited. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
1. Information We Collect
We may collect information from you through the Site, social media platforms (e.g., Facebook, Instagram), or associated physical points of sale:
- Identification Data: Name, shipping address, contact number, and email address.
- Financial Information: Credit card numbers, expiry dates, and billing addresses (processed via secure, encrypted payment gateways).
- Personal Characteristics: Gender, date of birth, and product preferences.
- Technical Information: IP addresses, device identifiers, cookies, and browsing behavior.
2. Purpose of Use
We use your personal data for the following specific purposes:
- Processing orders, delivering goods, managing refunds, and providing after-sales service.
- Verifying identity to prevent fraud and enhance transaction security.
- Responding to inquiries and providing customer support.
- Performing data analysis to improve our curated brand selection and service quality.
- Fulfilling legal obligations and resolving potential disputes.
3. Direct Marketing
We wish to send you promotional content regarding beauty and wellness. We must obtain your explicit consent before using your contact details for marketing purposes.
You may opt-out at any time by:
• Clicking the "Unsubscribe" link in our marketing emails.
• Contacting our customer service at ask@lifeclub.com.hk to request the cessation of promotional activities.
4. Cookies and Tracking Technologies
We use cookies to recognize you, optimize the shopping process, and customize advertisements. You may disable cookies via your browser settings; however, this may cause some Site features to function improperly.
5. Data Sharing and Disclosure
We do not sell your personal data to third parties. Data is shared only in the following circumstances:
- Third-party Service Providers: Including logistics companies (e.g., SF Express, JD Logistics), payment platforms (e.g., Stripe, PayPal), and our SaaS provider (SHOPLINE).
- Legal Requirements: Cooperating with law enforcement or responding to legal mandates.
- Business Transfer: In the event of a merger, acquisition, or sale of assets.
6. Your Rights and Choices
Under Hong Kong law, you have the right to:
- Access a copy of the personal data we hold about you.
- Request the correction of any inaccurate personal data.
- Request the deletion of your account and associated personal information.
To exercise these rights, please send your request to: ask@lifeclub.com.hk.
7. Data Security
We implement appropriate technical measures to safeguard your data. Please note that no transmission over the internet can be guaranteed as 100% secure. We encourage you to keep your password confidential.
8. Contact Us
If you have any questions regarding this policy, please contact us:
LIFECLUB Support Team
Email: ask@lifeclub.com.hk
WhatsApp: +852 8201 1780